Web Hosting Policies and Service
Agreement:
All customers must abide by the following
Terms and Conditions of service:
WEB HOSTING SERVICE AGREEMENT
This Web
Hosting Agreement (this "Agreement") sets forth the terms and conditions
of your use of Hautman Web Design for web hosting services. You certify
that you are at least 18 years of age. To become our account holder, you
must read and agree to be bound by all terms and conditions of this
Agreement, the fee schedules on the Online Order forms and any policies
that are or may be published by us. This Agreement will become effective
when any account order is placed and accepted. By posting notice 30 days
in advance at a web page available on our web site we may modify the terms
and conditions of this Agreement or the prices of its services, as well
as
discontinue or change the services offered. You will be bound by the
modified Agreement, prices and/or policies if you continue to use the
services.
1. Scope of Services and Your Obligations
1.1.
This Agreement defines the terms and conditions of our services as offered
by Hautman Web Design and used by you, including the provision of web
hosting services on our servers and connectivity to the Internet (the
"Services"). We will provide the Services for the amount of server storage
space selected in exchange for payment of fees and full compliance with
the terms and conditions of this Agreement. In performing the Services,
we maintain control and ownership of any and all Internet protocol ("IP")
numbers and addresses that may be assigned to you and reserves the right
to change or remove any and all IP numbers and addresses at its sole
discretion.
1.2. As part of the Services, we will also provide your
own web-based control panel (the "Control Panel") containing links to your
payment history, summaries of the Services you have chosen, newsletters
and other current information.
1.3. You are responsible for
producing, electronically uploading and maintaining HTML files, execution
scripts, applets and applications (the "Upload Materials") to your
website, and you hereby warrant that all Upload Materials shall be owned
or properly licensed by you and shall not adversely impact the Services or
violate any rights of any third parties. You are responsible for ensuring
that all Upload Materials will function properly and as intended. You are
responsible for all activity originating from your website, unless proven
to be a victim of outside hacking or address forgery. You assume
responsibility for all material on your website that may be put on by a
third party (such as the usage of Free For All links pages). Use of the
Services requires a certain level of knowledge in the use of Internet
languages, protocols, and software, which can vary depending on your
anticipated use and desired content of your website, and includes, but is
not limited to, the following: web publishing requires knowledge of HTML,
properly locating and linking documents, FTPing web contents, graphics,
text, sound, image mapping, etc.; FrontPage web publishing requires
knowledge of the FrontPage tools as well as Telnet and FTP understanding
and capability; CGI-scripts requires knowledge of the UNIX environment,
tar & gunzip commands, Perl, CShell scripts, permissions, etc.;
and mail requires knowledge of use of mail clients to receive and send
mail, etc. You acknowledge that you have the necessary knowledge to
create, modify and maintain your website. We assume no responsibility to
provide you with such knowledge.
1.4. In connection with the
Services, we may provide for your use certain tools and software,
including, but not limited to, certain specialty scripting software and/or
certain programming language software for designing websites
(collectively, the "Tools"). Access to these Tools may be accessed via
your Control Panel. To the extent that such Tools are provided to you, you
are granted a nonexclusive, nontransferable license to use the Tools in
object-code form only for your internal use, solely in connection with the
Services provided under this Agreement.
1.5. We reserve the right
to monitor our systems electronically and to access and disclose any
information as permitted or required by any law, regulation or other
governmental request to operate its systems properly, to protect itself or
its accountholders or for any other reason it in good faith deems
necessary. We will fully cooperate with law enforcement authorities in
investigating suspected lawbreakers and reserves the right to report to
law enforcement any suspected illegal activity it becomes aware of. It is
not our intention that our Services or facilities be used in contravention
of the Communications Decency Act of 1996 (the "CDA") or any other
applicable law.
1.6. You agree to comply with the requirements of
the CDA and the Digital Millennium Copyright Act (the "DMCA") and
acknowledge that we are a "service provider" under the DMCA and are
therefore immune from liability under the DMCA, including 17 U.S.C. § 512.
Consistent with the DMCA, we will accommodate standard technical measures
used to identify and protect copyrighted works, and, as further described
herein, we have a policy of terminating accountholders who are copyright
infringers.
1.7. Websites are unmodified forums containing the
personal opinions and other expressions of the persons who post entries on
a wide range of topics. Neither the content of websites located on our
servers nor the links to other websites are screened, approved, reviewed
or endorsed.. We are not a publisher of any of the content of websites, or
of any content that may be available through the links to and from them,
and is acting solely as an Internet web-hosting service provider. The text
and other material on such websites are the opinion of the specific author
and are not our statements of advice, opinion or information.
2.
Limited Warranty; Limitation of Liability; Indemnification
2.1.
Limited Warranty. You acknowledge that the Services are provided "as is."
Neither we, nor any of our employees or agents, warrants that the Services
will be uninterrupted, error free or free from viruses or other harmful
components. We are not responsible for and hereby disclaims any
warranties, either expressed or implied, regarding the quality, accuracy,
or validity of the data and/or completeness, noninfringement,
merchantability or fitness for a particular purpose of information
available on its servers or residing on or passing through its
interconnecting networks. Use of information obtained from or through the
Services is at your risk. Under no circumstances will we be liable to you
or any other person for any loss or damage caused by your reliance on
information available on its servers or obtained through the
Services.
2.2. Limitation of Liability. IN NO EVENT SHALL WE BE
LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE OR OTHER CONSEQUENTIAL
DAMAGES (INCLUDING, WITHOUT LIMITATION, LOST PROFITS AND DAMAGES RELATED
TO CORRUPTION OR DELETION OF WEBSITE CONTENTS) ARISING OUT OF OR IN
RELATION TO THIS AGREEMENT OR YOUR USE OR INABILITY TO USE OUR SERVICES
(INCLUDING, BUT NOT LIMITED TO, INOPERABILITY OF OUR SERVERS), REGARDLESS
OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR
OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. IN NO EVENT SHALL OUR MAXIMUM LIABILITY EXCEED THE TOTAL AMOUNT
PAID BY YOU TO US FOR THE SERVICES DURING THE PRIOR TWELVE (12) MONTHS. TO
THE EXTENT APPLICABLE STATE LAW DOES NOT ALLOW THE LIMITATION OF LIABILITY
FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, OUR LIABILITY IS LIMITED TO THE
EXTENT PERMITTED BY LAW.
2.3. Indemnification. You agree to
indemnify, defend and hold us and our affiliates, directors, officers,
employees and agents harmless from and against any liabilities, losses,
damages or costs, including reasonable attorneys' fees, resulting from any
third-party claim, action, dispute or demand related to your use of the
Services, your violation of any of the provisions of this Agreement or
from your placement or transmission of any materials or content onto our
servers. Such liabilities may include, but are not limited to, those
arising from the following: (a) with respect to your business, (i)
infringement or misappropriation of any intellectual property rights; (ii)
defamation, libel, slander, obscenity, pornography, or violation of the
rights of privacy or publicity; or (iii) spamming, or any other offensive,
harassing or illegal conduct or violation of the acceptable uses described
herein or anti-spam policy; (b) any damage or destruction to our equipment
or to any other accountholder, which damage is caused by or otherwise
results from acts or omissions by you, your representative(s) or your
designees; (c) any personal injury or property damage arising out of your
activities related to the Services, unless such injury or property damage
is caused solely by our gross negligence or willful misconduct; and (d)
any other damage arising from your equipment or your business.
3.
Payment of Fees
3.1. We will publish a notice of fee increases 30
days before such increases take effect on the web site.
3.2. You
agree to provide us with accurate and complete billing information,
including your legal name, address, telephone number, e-mail address and
applicable payment date and to update this information immediately if any
change occurs. You must secure your account with a valid credit card.
Payments must be submitted in advance of receiving the
Services.
3.3. You acknowledge responsibility for your account
until payment in full is made.
4. Acceptable Uses
4.1. Use
and Misuse of the Services. All complaints of abuse, violation and misuse
of the Services, whether described in this Section 4 or otherwise, shall
be investigated promptly. If you are not sure if your actions will be an
abuse, violation or misuse, please ask first.
You are responsible
for all use of your website, with or without your knowledge or
consent.
You agree to use the Services only for lawful purposes, in
compliance with all applicable laws. Illegality includes, but is not
limited to, drug dealing; attempting without authorization to access a
computer system; pirating (distributing copyrighted material in violation
of copyright law, specifically MP3s, MPEGs, ROMs, and ROM emulators);
gambling; schemes to defraud; trafficking in obscene material; sending a
message or having content that is obscene, lewd, lascivious, filthy, or
indecent with intent to annoy, abuse, threaten, or harass another person;
threatening bodily harm or damage to individuals or groups; violating U.S.
export restrictions; stalking; or violating other state or federal law,
such as the Electronic Communications Privacy Act, the Computer Fraud and
Abuse Act, or the Economic Espionage Act. Linking to illegal material is
also prohibited.
When we becomes aware of possible violations of
this Agreement, we may initiate an investigation that may include
gathering information from you and the complaining party, if any, and
examination of material on our servers. We in our sole discretion, will
determine what action will be taken in response to a violation on a
case-by-case basis. Violations of this Agreement could subject you to
criminal or civil liability.
BY ACCEPTING THIS AGREEMENT, YOU AGREE
TO WAIVE AND HOLD US HARMLESS FROM ANY CLAIMS RELATING TO ANY ACTION TAKEN
BY US AS PART OF ITS INVESTIGATION OF A SUSPECTED VIOLATION OF THIS
AGREEMENT OR AS A RESULT OF ITS CONCLUSION THAT A VIOLATION OF THIS
AGREEMENT HAS OCCURRED. THIS MEANS THAT YOU CANNOT SUE OR RECOVER ANY
DAMAGES WHATSOEVER FROM US AS A RESULT OF OUR DECISION TO REMOVE MATERIAL
FROM ITS SERVERS, WARN YOU, SUSPEND OR TERMINATE YOUR ACCOUNT, OR TAKE ANY
OTHER ACTION DURING THE INVESTIGATION OF A SUSPECTED VIOLATION OR AS A
RESULT OF OUR CONCLUSION THAT A VIOLATION HAS OCCURRED. THIS WAIVER
APPLIES TO ALL VIOLATIONS DESCRIBED IN THIS AGREEMENT.
4.2. Use and
Misuse of Materials. Materials in the public domain (e.g., images, text,
and programs) may be downloaded or uploaded using the Services. You may
also re-distribute materials in the public domain. You assume all risks
regarding the determination of whether the material is in the public
domain.
You are prohibited from storing, distributing or
transmitting any unlawful material through the Services. Examples of
unlawful material include, but are not limited to, threats of physical
harm, child pornography, and copyrighted, trademarked and other
proprietary material used without proper authorization. Pornography and
sex-related merchandising, or links to such material, even if legal, are
not acceptable uses of our servers. You may not post, upload or otherwise
distribute copyrighted material on our servers without the consent of the
copyright holder.
Unacceptable uses of website content also include
the presence of the following programs or the activities associated with
them, regardless of whether or not any actual intrusion results in the
corruption or loss of data: server broadcast messages or any message sent
on an intrusive basis to any directly or indirectly attached network;
attempts to circumvent any user authentication or security of host,
network, or account; accessing data not intended for user; probing the
security of any network; spawning dozens of processes; port scans, ping
floods, packet spoofing, and forging router information; denial of service
attacks, sniffers, flooding, spoofing, ping bombing, smurfs, winnuke, land
and teardrop; promulgation of viruses; and IRC bots, such as eggdrop or
BitchX.
We support free speech on the Internet and will not suspend
or cancel your account simply because it disagrees with your views
expressed at your website. However, examples of unacceptable activities
include posting private information about a person without his or her
consent, defaming a person or business, and knowingly making available
code that will have a deleterious effect on third-party computers. Where
there are allegations that your on-line activity has violated the legal
rights of a third party, we will not substitute itself for a court of law
in deciding tort claims raised by the third party.
4.3. Email Use.
Unacceptable affronts to netiquette and unacceptable activities include,
but are not limited to, the following: spamming (sending unsolicited
advertising to those with which you have no existing business relationship
and posting off-topic advertising in newsgroups); spoofing (using a return
email address that is not the valid reply address of the sender or sending
an email message that does not contain enough information to enable the
recipient to identify you); passive spamming (promoting a website hosted
by us by spamming from some other source); trolling (posting controversial
messages in newsgroups to generate responses); mailbombing (inundating a
user with email without any serious intent to correspond or sending large
or multiple files to a user); generating a higher volume of outgoing mail
than a normal user (over 10% of available system resources); propagating
chain letters; and subscribing someone else to an electronic mailing list
without that person's permission. A message is considered unsolicited if
it is posted in violation of a newsgroup charter or sent to a recipient
who has not requested the message. Making an email address available to
the public does not constitute a request to receive messages. Distribution
of mass emailing programs is also prohibited. All recipients on a mailing
list must have personally subscribed. Mailing lists may not be used to
distribute unsolicited email. If you are repeatedly mailbombed or attract
such behavior, the Services will be terminated.
You should not send
email to any user who does not wish to receive it, either here or
elsewhere. We recognize
that email is an informal medium; however,
you must refrain from sending further email to a user after receiving a
request to stop.
You may not alter the headers of email messages to
disguise their identity or to prevent users from responding to the
messages. We may disclose the usernames of accounts responsible for forged
email messages to system administrators or users requesting the
information.
Violations of our policies outlined herein can
sometimes result in massive numbers of email responses. If you receive so
much email that our resources are affected, our staff may shut down your
mailbox.
4.4. System Security. You are prohibited from utilizing
the Services to compromise the security of system resources or accounts on
our servers or at any other site. Use or distribution of tools designed
for compromising security or containing viruses or trojans are prohibited.
Examples of these tools include, but are not limited to, password guessing
programs, cracking tools or network probing tools.
If you are
involved in violations of system security, we reserve the right to release
all usernames of users involved in such violations to system
administrators at other sites in order to assist them in resolving
security incidents. We will also fully cooperate with law enforcement
authorities in investigating suspected lawbreakers.
4.5. System
Resources. System abuse includes any use of our resources that disrupts
the normal use of its servers or services for others. Examples of system
abuse include running excessive numbers of processes or consuming
excessive amounts of CPU time, memory or disk space.
Any usage of
10% or more of our system resources is an undue burden on our system and
is unacceptable. If your usage ever exceeds 10% of system resources, your
account may be terminated immediately and without prior notice.
Further, running programs in the background on one of our servers
without our prior written authorization, or running chat rooms, Internet
Relay Chat, IRC bots, more then 1,000 emails a day and the like are not
acceptable uses of our servers.
5. Right to Terminate
Agreement
(a) We reserve the right to suspend or terminate the
Services to you and remove or prevent access to any material from your
website at any time, without prior notice or liability, for any conduct
that we, in our sole discretion, believes violates this Agreement or is
otherwise harmful to our interests or the interests of other
accountholders. (b) We also reserve the right to comply with the take-down
provisions of the DMCA and to seek injunctive, declaratory, interpleader
or other judicial or equitable relief (and, pending such action, to
suspend all access to your website) if any third-party claim is made that
your website content or use violates any of the acceptable uses or your
obligations or representations described in this Agreement.
6.
Miscellaneous
You may not assign your rights and obligations under
this Agreement without the prior written consent from us, which may be
withheld at our discretion. Nothing contained in this Agreement shall be
construed as creating any agency, partnership, or other form of joint
enterprise between the parties. Our failure to require your performance of
any provision hereof shall not affect the right to require such
performance thereafter; nor shall the waiver by us of a breach of any
provision hereof be taken or held to be a waiver of the provision itself.
Any action for any claim arising under, or in connection with, this
Agreement must be commenced by you within one year after the alleged cause
of action has accrued or after the date of termination of this Agreement,
whichever is earlier. In the event that any provision of this Agreement is
deemed unenforceable or invalid, such unenforceability or invalidity shall
not affect the remainder of this Agreement. Such provision may be amended
or replaced with one that is valid and enforceable and which achieves, to
the extent possible, the original objectives and intent of the parties as
reflected in the original provision. No provision of this Agreement may be
amended or modified by you except by means of a written document signed or
expressly assented to by us. All terms and conditions of this Agreement
that should by their nature survive termination of this Agreement shall so
survive. This Agreement and the order form, together with all amendments
or modifications to any of them, constitute the complete and exclusive
agreement between you and us and supersede and govern all prior proposals,
agreements, or other communications.
We have a responsibility to
ensure that each of our clients is provided with the best services we have
available. While we back up files continuously, we are in no way
responsible for the archiving of a site. It is the sole responsibility of
the site creator to copy, back-up or archive all files that constitute a
web site.
The following guidelines also apply:
Content:
All services provided by us may be used for lawful
purposes only. Transmission, storage, or presentation of any information,
data, or material in violation of any United States Federal, State, or
City law is prohibited. This includes, but is not limited to copyrighted
material, material we judge to be threatening or obscene or material
protected by trade secret and other statute. The subscriber agrees to
indemnify and hold us harmless from any claims resulting from the use of
the service, which damages the subscriber or any other party.
Pornography and sex-related merchandising is
prohibited on all our servers. This includes sites that may infer sexual
content or links to adult content elsewhere. We will be the sole arbiter
in determining violations of this provision.
Also prohibited are sites that promote any illegal activity or
present content that may be damaging to our servers or any other server on
the Internet. Links to such materials are also prohibited.
Examples of
unacceptable content or links:
- Pirated software
- Hacker programs or archives
- Warez sites
We will be the sole arbiter as to what
constitutes a violation of this provision.
- Sites offering download files. (This is any site where 20%
or more of their monthly traffic is from file downloads)
- Sites using
more than 20% of system resources.
We will be the sole arbiter as
to what constitutes a violation of this provision
Commercial Advertising - Email:
Spamming, or the sending of
unsolicited email, from our server or using an email address or domain
that is maintained on our machine as reference is STRICTLY prohibited. We
will be the sole arbiter as to what constitutes a violation of this
provision.
Chat Rooms
We do not allow
clients to install their own chat rooms. These tend to be a large drain on
system resources and we cannot allow it as an account option
Background Running Programs
We may allow
programs to run continually in the background. These are considered on a
case-by-case basis and an extra charge will be incurred based on system
resources used and operational maintenance needed.
IRC
We currently do not allow IRC
or IRC bots to be operated on our servers.
Domain Pointing
Domain pointers are to be used
for the purpose of having more than one way to find the same site, not for
the purposes of sharing an account among multiple sites. A domain pointer
may not be set up to reference a subdirectory within an existing Web
hosting account served by us or any other provider.
Server Abuse:
Any attempt to undermine or
cause harm to a server, or customer of ours is strictly prohibited, and
will result in immediate termination or prosecution.
By ordering
service from us, you agree to be bound by and to comply with this
Agreement just as if you had signed it - the legal equivalent of your
signature on a written contract.
Refusal of Service:
We reserve the right to
refuse, cancel, or suspend service at our sole discretion.
All Sub-Networks,
distributive hosting sites and dedicated servers we operate must adhere
to the above policies.
Failure to follow any term or condition will be
grounds for immediate account deactivation without
refund.
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